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WORK TO COMMENCE ON SPA SERVICES
During the same period, TC 228 Members voted in July in favour of a Proposal to initiate work in the area of Spa Services (ISO Doc N°50) . This came in the absence of any clear definition of “spa services” although it was proposed to exclude all medical aspects. As a result, wellness and fitness programmes and recreational bathing services (such as those offered by hotels and resorts around the world) are specifically targeted.
The decision was taken despite strong opposition from a minority of National Standards Bodies, alerted by IH&RA and its Members to the dangers of standardisation for services that remain strongly linked to local customs and practises. (See IH&RA letter to ISO TC 228 of 25 July).
IH&RA and its members see no need for or added value in the drafting of international standards covering spa services which vary from country to country according to local conditions, customs, culture and consumer expectations.
IH&RA will now work to coordinate industry expertise in the area of spa services and ensure that
TC 228 takes full account of existing national standards governing spa services and of the cultural specificities they reflect. As a starting point a clear definition of what constitutes “spa services” is required.
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