Hospitality Tech Provider FCS Strengthens U.S. Presence with Wavecom Solutions Partnership
Honolulu -- FCS Computer Systems announces an official partnership with Wavecom Solutions, a Honolulu-based provider of information technology and data solutions. The partnership with Wavecom Solutions gives FCS a prominent presence in two of the United States’ most important tourism markets, Hawaii and California. Hoteliers in those states now have easy access to the comprehensive suite of hospitality technology solutions that have become staples of the service-centric hotel industry in Asia Pacific and elsewhere around the globe.
This new partnership will strengthen both Wavecom Solutions and FCS’ positions in providing leading world-class hospitality solutions to Hawaii’s world-class hotel industry. FCS will focus initially on providing hosted or cloud-based hospitality technology services, combining the strengths of a managed services provider and a competitive local exchange carrier in Wavecom Solutions—which boasts strong existing portfolio of voice, data and Internet solutions—with the comprehensive suite of hospitality-specific software of FCS.
"With the FCS product set, we can now offer a suite of managed solutions that provide greater value to our hospitality customers through applications that will not only enhance their guest experiences but will also help increase efficiency and profitability," says Ken Hensarling, Head of Business Development and Sales for Wavecom Solutions. "We are focused on solving our customers' business challenges with a variety of managed cloud-based services, and no other hospitality vendor can beat FCS for such a wide array of cutting-edge products at competitive prices. Wavecom Solutions is proud to be partnering with FCS to deliver best-in-class hotel technology to hoteliers across the Hawaiian Islands and California."
Wavecom Solutions selected FCS as its hospitality technology partner for its extensive line of innovative products that bring real solutions to hotel clients. The partnership positions both companies as the leading providers of back-office and guest-facing solutions for the Hawaii and California hotel markets.
"This partnership with Wavecom Solutions will provide potential FCS customers with a stronger service offering for the FCS hospitality software portfolio," says Cris Davidson, Senior Director of the Americas for FCS. “We now have a strong foothold in two of the world's most important hospitality markets, in California and Hawaii, enabling us to provide innovative user experiences for a host of new hoteliers and their guests." For more information on the comprehensive FCS suite of hospitality technology product solutions, please visit www.fcscs.com.
About FCS Computer Systems | Founded in 1982, FCS is a comprehensive hospitality technology solutions provider, with an extensive portfolio of integrated products used by more than 4,000 hotels in 32 countries. FCS comprehensive solution is comprised of five main platforms. FCS Hotel Operation Solution Suite includes a universal interface and billing solution offering onsite or hosted options; an analogue and SIP based voicemail solution, and an Internet bandwidth controlling billing gateway software. FCS e-Solution Platform is a suite of web-based guest serving applications including e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery, which will be available on the cloud-enabled FCS c-Solution Platform. FCS m-Solution Platform is a suite of mobile device applications for field staff to take immediate actions via their mobile devices to service the guests. These mobile apps are designed to work in conjunction with e-Solution and c-Solution Platforms. The newest innovation is FCS i-Solution Platform which comprised of different mobile device applications running on guests’ own mobile devices allowing them to access hotel information and services anytime and anywhere. For more information, visit www.fcscs.com.
About Wavecom Solutions | Wavecom Solutions is an information and communication technology company that specializes in cloud services, unified communications and carrier and enterprise-grade voice and data solutions. Founded in Honolulu in 2001, Wavecom serves Hawaii, the U.S. Mainland and the greater Asia-Pacific Region. Its network expertise sets it apart and enables it to deliver innovative, enterprise-grade managed services, as well as private and public cloud-based solutions that deliver a superior customer experience. Its unique solutions architecture lets clients choose how they receive services, either with managed virtualized services from carrier-grade data center facilities or installed and managed on site. For more information, please visit www.wavecomsolutions.com.
