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If you cannot read this newsletter correctly, click here.
NEWS FLASH:
David McMillan is now IH&RA CEO, effective 3 January. Please send him your ideas, comments and suggestions, especially about ways in which the industry can best respond to the tragic Indian Ocean Disaster. E-mail him at:
Diary Dates:
14 March - Board of Directors Meeting - Berlin
15 March - Chains Council Meeting - Berlin
End May/Beg June - NACE & Board - location tba
28-30 October - IH&RA 42nd Annual Congress - Beijing, China
With this first newsletter of the year, IH&RA and its members worldwide extend solidarity and support to all those affected by the 26 December catastrophe in Southeast Asia, so many of whom represent members of the IH&RA family - hotel and restaurant employees, employers, valued customers and, above all, the local people who make travel and tourism possible. The hotel and restaurant industry is united to support a rapid recovery. We invite our members and partners to use this newsletter and the IH&RA website as a vehicle to communicate their experiences and needs to the worldwide hospitality community. IH&RA also offers in-depth and continued coverage of this traumatic event on the IH&RA website. Go to: Indian Ocean Disaster.
On this note, we extend our sincere and best wishes for the year 2005 and remain steadfast and optimistic that hospitality and global travel and tourism will prevail. The optimism and energy exhibited at the highly successful IH&RA Congress in Istanbul last November 2004 - covered in this newsletter - is still with us. You can count on us to build on the success of that event to usher in a dynamic future for this association, its members and supporters. Thank you for your confidence.
Sincerely,
David McMillan
IH&RA CEO
Alain-Philippe Feutré
IH&RA Special Advisor to the President
Representative to the International Organizations
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John Bell Re-Elected IH&RA President in 2005
Congratulations to IH&RA President John Bell, re-elected to the helm of IH&RA in the year 2005! Read here the transcript of John's speech at the IH&RA Congress in Istanbul where he discussed his vision of the industry and the future of IH&RA.
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After the Tsunami: Industry United and Focused on Rapid Recovery |
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 Latest on Impact and Recovery Efforts
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IH&RA Provides In-Depth Look at Impact and Recovery of Tsunami in Asia Pacific
Tsunami Strikes Tourism in South East Asia – special coverage section is now available on the IH&RA website at: https://ih-ra.com/newsroom/fs_tsunami.html
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A Hotelier's Story of Survial in Sri Lanka - Hotel Key to Rescue Efforts
Here is an eye-witness account and survivor tale from a hotelier in Sri Lanka. Olivia Richli, Manager, Amangalla Hotel not only survied, but turned her hotel into a rescue center, proof positive of our industry helping at the grass roots level. Olivia tells her harrowing experience and provides details on how you can help make a difference.
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Travel Impact Newswire Provides Excellent Coverage of Events
Imtiaz Muqbil, Executive Editor of Travel Impact Newswire based in Bangkok, Thailand has provided outstanding coverage of the tragic events in the region. Outspoken and opinionated, Imtiaz tells it like it is! "Particularly appreciated are the positive pieces of news which you manage to filter though..." Hear what others in the industry have to say about these candid reports and subscribe, cost free, today.
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Disaster Relief Survey
IH&RA is a part of ICTP, the International Council of Tourism Partners, that is conducting this survey about how the industry should respond to best help those afflicted by the Disaster. Participate in this survey now and give your input!
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News from National Associations in the Area
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India: Statement from Sham Suri, Secretary General, FHRAI
"We are the Federation of Hotels and Restaurant Associations of India and represent the entire hospitality (hotels and restaurants) industry in the country. I wish to inform you the status of the impact of Tsunami waves which had affected parts of India."
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Would you like to send a word to IH&RA Members in the region?
IH&RA has contacted IH&RA members in the region to express solidarity and support on behalf of IH&RA members worldwide. If you would like to send a personal note, we've provided here contact details for national association members in the area.
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Report from Malaysian Association of Hotels (MAH) - 27 December 2004
Here is a statement from MAH with eye witness accounts provided by General Managers of Hotels in Malaysia just one day after the tsunamis.
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Expressions of Support and Solidarity from IH&RA Partners
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WTO Support for Asian Tsunami Recovery
"It is particularly tragic that yet again the Asia Pacific region is the target of such pain and suffering, at a time when the region’s tourism economies have been recovering so dynamically from past crises."
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Statement from the Pacific Asia Travel Association
PATA believes that "this is NOT an Asian crisis; it is a crisis confined to SOME PARTS of the Indian Ocean coast. It is business as usual across most of Asia and in most parts of many of the affected countries, indeed many travel destinations in Asia are heavily/fully booked... "
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WTTC Statement Following the Tsunami Disaster
WTTC will be pulling together its Crisis Communications Committee, to facilitate the speedy transfer of information between Travel & Tourism organizations, governments, media and other experts, on the ground in the region affected and around the world’.
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UFTAA Mobilizes to Rebuild Tourism in Sri Lanka
The United Federation of Travel Agents' Associations (UFTAA) launches an appeal for Tsunami victims in Sri Lanka. Find out how you can help!
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IH&RA 41st Annual Congress: Highlights |
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Resounding Success - Superb Speakers, Outstanding Venue, Strong Attendance
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Post-Congress Review Now On-Line at ih-ra.com/events
Website Features Audio Recordings, Presentations, Speeches and Photos from the
IH&RA 41st Annual Congress held 19-22 November 2004 in Istanbul Turkey!
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Juan Gaspart Honoured at IH&RA Congress for His Many Years of Service & Support
Past IH&RA President Don Juan Gaspart Bonet was paid a touching tribute at the IH&RA Congress in the presence of his family, Felipe Gaspart. This also was the occasion for Husa Hotels, another Gaspart family enterprise, to rejoin IH&RA. Husa Hotels President, Mr. Joan Gaspart, is warmly welcomed to the IH&RA Board as Regional Vice President for Europe!
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Environmental Award Winners from Caribbean and Germany Recognized in Istanbul
Winners of the 2004 IH&RA Environmental Award - “Innovation in Environmental Best Practice” - received their awards and presented their winning environmental initiatives at the Closing Gala Dinner of the IH&RA 41st Annual Congress.
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Congress Ushers in New Board of Directors and CEO to Lead IH&RA in 2005
IH&RA is pleased to announce the names of its new 2005 Board of Directors which includes two Vice Presidents - one representing Restaurants & one representing Hotels. This new Board is joined by new CEO, Mr. David McMillan who recently arrived at the IH&RA HQ in Paris, to lead IH&RA in the New Year!
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Istanbul Conference Programme Highlights
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Gerard Pelisson, Co-Founding Chairman Accor & President Paul Bocuse Institute, Delivers Opening Ceremony Address
Industry Legend, Gérard Pélisson, co-Founding Chairman of Accor and President of the Paul Bocuse Institute, gave this stirring address to IH&RA Congress Delegates in Istanbul on "Building Business - Building Partnerships."
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Francesco Frangialli, Secretary General, World Tourism Organization (WTO), Addresses IH&RA and WTO Common Concerns
Secretary General of the World Tourism Organization, Mr. Francesco Frangialli, addressed IH&RA Congress delegates at the 19 November Opening Ceremony and Dinner. He discussed issues of common concern between IH&RA and WTO such as:
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Stelios Haji-Ioannou, Chairman & Founder, EasyGroup - Congress Keynote Speaker
Naming Richard Branson as a role model and USA'S Southwest Airlines as inspiration, Stelios launched EasyJet to satisfy a dream to build an airline. He not only realized this dream, but changed the face of the European Airline industry and is about to do the same with hospitality when Easy Hotel opens in 2005!
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Peter Yesawich, YPB&R: Staying Power - Investing in Tomorrow, Today
Drawing on consumer trends in leisure and business travel, Peter Yesawich shared his thoughts on the future of the hospitality and wider tourism industry with IH&RA Congress delegates. Hear his presentation on-line and download the accompanying PowerPoint material here!
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Thank you to Congress Supporters & Sponsors!
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Congress Gala Dinner Sponsor CatererGlobal.com
Catererglobal.com would like to take this opportunity to wish the IH&RA members a happy holiday season and extend our best wishes for the New Year. We were delighted to be part of the recent annual congress and appreciated the opportunity to meet a number of you and discuss the particular recruitment issues facing your members.
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CeMe, New IH&RA Industry Supporter, Publishes the In-Room IQ
CeME, now an IH&RA Industry Supporter, discussed and debated the results of the In-Room IQ at the 41st Annual IH&RA Conference in Istanbul, Turkey. CeME and Hsyndicate partnered to develop this study and first results can be downloaded here!
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Industry Affairs |
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2004 Industry Affairs Report Published!
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Log Onto IH&RA Website Today to Download the Latest Industry Affairs Report
The 2004 Industry Affairs Report summarizes the key issues being monitored by IH&RA at the international agencies. and is now available on the Members Only section of the IH&RA website: ih-ra.com.
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VAT & Credit Card Commission Survey Results Now Available
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Members Give Feedback in their Respective Countries & Establishments
Results of two surveys conducted by IH&RA in the year 2004 are now available on-line under the Members Only section of ih-ra.com. The surveys focused on VAT exemption for Tourists on Hotel Accommodation & Restaurant Services and another survey pertains to Credit card commissions.
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IH&RA Highlight |
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On-Line Career Centre Offers Recruitment Benefits
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IH&RA On-Line Career Centre by HCareers
Post a job on the new IH&RA Career Centre and reach the largest audience of hospitality professionals worldwide! Using IH&RA's on-line Career Centre powered by Hcareers provides you with access to the largest pool of quality candidates - over 650,000 unique hospitality job seeker visitors - and many other great benefits.
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Strategic Partner: International Society of Hospitality Consultants (ISHC)
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ISHC Announces Top Ten Global Issues & Challenges in the Hospitality Industry
IH&RA Strategic Partner ISHC unveils the ISHC Top Ten Global Issues and Challenges in the Hospitality Industry for 2005.
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Worldwide Partners * Industry Supporters * Affiliates |
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Gold Worldwide Partners
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American Express - An Active Stakeholder and Partner of Tourism and Hospitality
American Express is a strategic business partner for the tourism, hotel and restaurant industries, helping chains and individual proprietors generate incremental revenue and profit. Learn here some key characteristics of American Express cardholders, the crème de la crème of hospitality clientele.
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Onity: Technological Solutions for the Hospitality Industry
Onity, the electronic solutions provider for hotels, is a worldwide leader in electronic locking systems with over 3 million rooms installed in more than 20.000 hotels and over 200 hotel chains.
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Shell GAS (LPG)
The Royal Dutch/Shell Group of companies, "the Group", is a diverse group of energy companies with operations in around 145 countries. The Group's businesses include oil and gas exploration and production; power generation; manufacturing, marketing and shipping of oil products and chemicals and renewable energy projects including wind and solar power.
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Worldwide Partner
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Career Portal powered by Hcareers offers IH&RA Website User Discounts
The online Careers Centre powered by Hcareers is a strategic alliance between IH&RA and Hcareers, the dominant job board for the hospitality and restaurant industry. IH&RA website users visiting the new on-line IH&RA Career Centre can post their job vacancies at a discount, and job seekers can search and apply to thousands of international hospitality industry job openings.
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Events |
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IH&RA Encourages You To Attend
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ALIS 2005 - the Americas Lodging Investment Summit Los Angeles 18-20 January
IH&RA member, the American Hotel & Lodging Association (AH&LA) is a cohost of ALIS with the Burba Hotel Network - BHN. In 2005, the event will be held 18-20 January in Los Angeles, California and IH&RA encourages you to attend!
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International Hotel Investment Forum (IHIF) Berlin 15-17 March
IH&RA is pleased to support the 8th Annual International Hotel Investment Forum (IHIF) to be held at the Hotel Inter-Continental Berlin, Germany 15-17 March 2005.
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HORECA 2005 - Beirut, Lebanon 5-8 April
HORECA, established in 1994, is the annual business meeting place for the hospitality industry in the Levant (Lebanon, Jordan, Iraq and Syria with a wider audience from: Bahrain, Cyprus, Egypt, Greece, Saudi Arabia, Kuwait, Qatar, Oman, Tunisia, Turkey, UAE and Yemen). It is set to take place in 2005 from 5-8 April, Lebanon.
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First Ever Arabian Hotel Investment Conference Set for 30 April - 2 May in Dubai
Private investment is essential in developing tourism areas such as Arabia, in order to sustain the infrastructure and economy, claims Jonathan Worsley, organiser of the first Arabian Hotel Conference (AHIC), to be held in Dubai on April 30 - May 2, 2005.
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IH&RA Calendar of Events 2005 |
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Save the date ! Take note of IH&RA endorsed events
18-20 January IH&RA Endorsed!
The Americas Lodging Investment Summit
Los Angeles, CA USA |
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24-26 January IH&RA EVENT!
Hostec Marketplace at NEC Birmingham
Birmingham, UK |
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1-4 February IH&RA Endorsed!
Profit In the Pacific Tourism Investment Forum
Fiji |
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11-15 March
ITB Berlin
Berlin, Germany |
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14 March IH&RA Closed Meeting
First 2005 Meeting of the IH&RA Board of Directors
Berlin, Germany |
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15 March IH&RA Meeting
IH&RA Chains Council Meeting
Berlin, Germany |
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15-17 March
IHIF - International Hotel Investment Forum
Berlin, Germany |
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5-8 April IH&RA Endorsed!
HORECA 2005
HORECA 2005
Beirut, Lebanon |
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IH&RA "Industry Watch" is a monthly publication of the International Hotel & Restaurant Association. Publication Director: Ms. Summer Jauneaud, IH&RA Director of Communications. Comments & Feedback: .
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To subscribe to IH&RA's "Industry Watch" e-Newsletter, please send an e-mail to: with the word "subscribe" in the subject field.
To unsubscribe, please send an e-mail to: with the word "unsubscribe" in the subject field.
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This Newsletter is provided to members of the IH&RA as a Member Benefit. IH&RA has taken precautions to minimize the risk of transmitting software viruses, but we advise you to implement your own virus checks on any attachment to this message. IH&RA cannot accept liability for any loss or damage caused by software viruses.
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Copyright 2003 International Hotel & Restaurant Association. All rights reserved.
International Hotel & Restaurant Association
51 rue Jean Jacques Rousseau 75001 Paris France
Tel: 33 (0) 1 44 88 92 20 Fax: 33 (0) 1 44 88 92 30
ih-ra.com
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